Shipping Policy
Effective Date: [Insert Date]

Shipping & Delivery
At SolArt Official, we strive to deliver your orders quickly and efficiently. Below are the details of our shipping policies:

Processing Time:

  • Orders are typically processed within 1-3 business days (excluding weekends and holidays).
  • Once processed, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Estimates:

  • Shipping rates are calculated at checkout based on your location and selected shipping method.
  • Estimated delivery times:
    • Standard Shipping: 5-10 business days
    • Express Shipping: 2-5 business days
    • International Shipping: 7-21 business days (varies by country)

International Shipping:

  • We ship worldwide. However, international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.
  • Delivery times for international shipments may vary due to customs processing.

Order Tracking:

  • Once your order has shipped, you will receive a tracking number via email. You can track your order through our website or the carrier’s tracking portal.

Shipping Delays:

  • While we aim to meet estimated delivery times, delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues.
  • If your order is significantly delayed, please contact our support team at [insert contact email].

Lost or Stolen Packages:

  • SolArt Official is not responsible for lost or stolen packages. If you believe your package was lost or stolen, please contact the carrier for assistance.

Address Changes & Order Modifications:

  • Please ensure your shipping address is correct at checkout. If you need to update your address, contact us within 12 hours of placing your order. We cannot guarantee changes after this period.

Damaged or Incorrect Items:

  • If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging. We will arrange a replacement or refund as necessary.

For any shipping-related inquiries, feel free to contact us at [insert contact email].

Thank you for shopping with SolArt Official!